Transportation operated by Comfy Tour is subject to the following Terms and Conditions (Terms). By agreeing to these Terms, you acknowledge and agree to be bound by the conditions of use listed below, and any future revisions and additions, as published at: www.comfytour.cz/terms-and-conditions/.

By agreeing to these terms of service, you also confirm that you understand how our service works.

Last Updated: February 29th, 2016

 

Booking the transport

You can reserve your travel via e-mail info@comfytour.cz or using the booking form at: www.comfytour.cz/order/.

After booking the journey the customer receives a confirmation including the day of travel, place of pick-up, place of drop-off and final price to charge.

 

Payment Conditions

To secure the reservation the customers pays 10% of the total price in advance. The rest of the price is paid upon arrival to the reserved destination in CZK or EUR.

 

Cancellation Policy

The advance payment is refundable in case the reservation is cancelled 24 hours prior to pick-up time. The deposit is not refundable for cancellations made later or no-show cases. The reservation can be cancelled via e-mail info@comfytour.cz.

 

Complaints Policy

Any complaints relating to the services provided by Comfy Tour can be made via e-mail info@comfytour.cz. The complaint is answered within 24h and solved individually.

 

Privacy Policy

To make a reservation customers´name, e-mail and mobile number are required. Personal data are used only for the communication with the customer when using our service. The personal data are not shared with third parties.

 

Child on board

Children are welcome on board when accompanied by a responsible adult. Safety car seats are mandatory in all countries where we provide our service. Booking form allows to enter reservation for children.

 

Contact

Mgr. Daniel Kocourek

Holubov 208
382 03 Holubov
Czech Republic
IČ: 72138181
DIČ: CZ7801261347

E: info@comfytour.cz

T: +420 773 558 639









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