After booking the journey the customer receives a confirmation including the day of travel, place of pick-up, place of drop-off and final price to charge.
The advance payment is refundable in case the reservation is cancelled 48 hours prior to pick-up time. The deposit is not refundable for cancellations made later or no-show cases. The reservation can be cancelled via e-mail firstname.lastname@example.org.
To secure the reservation the customer pays 10% of the total price in advance. The rest of the price is paid upon arrival to the reserved destination in cash in CZK or EUR.
Children are welcome on board when accompanied by a responsible adult. Safety car seats are mandatory in all countries where we provide our service. They are provided free of charge. Booking form allows to enter reservation for children.
Some cities do not allow to enter their city center by car/van:
The entrance is not allowed between 10:30am and 3:00pm. The pick up/drop off details are specified with the clients individually.
In case the clients are accommodated in the city center the driver picks them up/drops them off 10 minute walk from the center. Further details are specified individually.